Value-Added Services
Beyond pick/pack — we handle inserts, gift notes, returns, white-label packaging, and photo documentation so your brand experience stays consistent.
The difference between a generic shipment and a brand experience is in the details. TAG Fulfillment offers a range of value-added services that go beyond standard pick/pack — inserts, personalized notes, custom unboxing elements, and careful returns handling that keeps your customers coming back.
What's Included
- Custom inserts — promotional cards, thank-you notes, product guides, or samples
- Personalized gift notes printed and placed per order
- White-label packaging — your box, your tape, your brand — no TAG Fulfillment branding in the box
- Returns processing — inspect, sort, restock, or disposition returned units per your instructions
- Photo documentation of outbound packing or inbound returns for dispute resolution
These services are priced per unit or per order — no hidden fees. We'll scope exactly what's needed and put it in writing before the first shipment.
Custom Inserts
Promotional cards, thank-you notes, product guides, or samples placed in every order to your spec.
Gift Notes
Personalized gift messages printed and tucked into orders — great for DTC brands and gifting seasons.
White-Label Packaging
Your branded boxes and tape, no 3PL branding in the shipment — your customer sees only your brand.
Returns Processing
We inspect, sort, and restock or disposition returned units based on your returns policy instructions.
Photo Documentation
We photograph outbound packs or inbound returns so you have visual proof for any customer dispute.
Want your shipments to stand out?
Tell us what your brand experience looks like and we'll price the extras into your per-order rate.
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